tag:status.dynamic.xyz,2005:/history Dynamic Labs Status - Incident history 2026-02-25T04:35:00.000+00:00 Dynamic Labs tag:status.dynamic.xyz,2005:Maintenance/cmm1jl4p7069p3w7eeqvbhxx5 2026-02-25T04:35:00.000+00:00 2026-02-25T04:35:00.000+00:00 Dynamic will be undergoing a scheduled database migration Type: Maintenance

Affected Components: SDK, API, Dashboard

Feb 25, 04:35:00 GMT+0
Completed - There will be a brief period of minimal downtime for core Dynamic services (like wallet connections and authentication). Some users might experience a short service interruption during this window..

]]> tag:status.dynamic.xyz,2005:Incident/cmixcc4qa029j12pnaxgx4ud3 2025-12-08T16:03:16.969+00:00 2025-12-09T07:46:22.180+00:00 Email deliverability Type: Incident

Duration: 15 hours and 43 minutes

Affected Components: SDK, API

Dec 9, 07:46:22 GMT+0
Resolved - This incident has been resolved..

Dec 8, 16:03:16 GMT+0
Investigating - We’re aware of an issue affecting email deliverability and our team is actively working to resolve it..

Dec 8, 16:20:05 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/cmi4obg2500bm1nbjqaex09b8 2025-11-18T12:00:00.000+00:00 2025-11-18T12:00:00.000+00:00 Global Cloudflare outage causing widespread service disruption Type: Incident

Duration: 7 hours and 28 minutes

Nov 18, 12:00:00 GMT+0
Identified - Signup, login, wallets and the admin dashboard are affected..

Nov 18, 14:00:00 GMT+0
Identified - Signup and Login are operational for most customers, we are still facing some issues with embedded wallets and the admin dashboard..

Nov 18, 14:53:56 GMT+0
Monitoring - All Dynamic services have been restored, but we are actively monitoring..

Nov 18, 19:28:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cmi1v7z4e01nzxkqpsbzbmka8 2025-11-16T15:00:00.000+00:00 2025-11-16T16:30:00.000+00:00 degraded performance with our V2 embedded wallets Type: Incident

Duration: 1 hour and 30 minutes

Affected Components: SDK, API

Nov 16, 16:30:00 GMT+0
Resolved - This incident has been resolved..

Nov 16, 15:00:00 GMT+0
Investigating - We are currently investigating this incident..

Nov 16, 15:57:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/cmhfb3d7e00rsreptmye3mwhe 2025-10-31T17:41:00.000+00:00 2025-10-31T17:58:00.000+00:00 Email Provider Outage Type: Incident

Duration: 5 hours and 19 minutes

Affected Components: API

Oct 31, 17:58:00 GMT+0
Monitoring - We switched to our backup provider; a few custom email domains on that provider are still not active. We expect these domains to be resolved soon..

Oct 31, 17:41:00 GMT+0
Investigating - We had an email outage from one of our providers.

Oct 31, 23:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cmgzjzghi0485ttivp0yb9pym 2025-10-20T19:53:30.388+00:00 2025-10-20T19:53:30.388+00:00 AWS Outage impacting our services Type: Incident

Duration: 3 hours and 6 minutes

Affected Components: Website, SDK, API, 3rd Party Services, Dashboard

Oct 20, 19:53:30 GMT+0
Investigating - We are currently investigating this incident..

Oct 20, 20:38:12 GMT+0
Identified - Due to netowrk issues on the AWS clusters we have are suffering from a partial outage.

Oct 20, 20:45:33 GMT+0
Monitoring - Due to AWS networking issues, service is partially unavailable, we are working on full restoration. Please see the Status page for more updates..

Oct 20, 22:33:17 GMT+0
Monitoring - AWS anticipate full service restoration by 4:50 PM PDT, we are still working to find alternative remediations in the meantime.

Oct 20, 22:46:02 GMT+0
Monitoring - We've implemented a fix and are seeing full service restoration, we'll continue to monitor and update.

Oct 20, 23:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cmgyvdqea037sgb4nbbmhyl24 2025-10-20T07:30:00.000+00:00 2025-10-20T07:30:00.000+00:00 AWS outage on us-east-1 that is impacting multiple services Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: API, 3rd Party Services, Dashboard

Oct 20, 07:30:00 GMT+0
Investigating - The known impact is on email service (we switched providers), embedded wallets, and web-hook delivery.

Oct 20, 07:54:34 GMT+0
Monitoring - The outage is impacting v3 wallets that don't have an active session.

Oct 20, 09:27:51 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cmgth60yu0033rgnrwowaxav9 2025-10-16T12:15:00.000+00:00 2025-10-16T13:11:00.000+00:00 Partial email outage due the integration to one of our email providers Type: Incident

Duration: 56 minutes

Affected Components: API

Oct 16, 13:11:00 GMT+0
Resolved - This incident has been resolved..

Oct 16, 12:15:00 GMT+0
Identified - We are working to resolve the issue with the provider.

]]> tag:status.dynamic.xyz,2005:Incident/cmfe4nlb3000e6ytszadkesgg 2025-09-10T15:00:00.000+00:00 2025-09-10T15:00:00.000+00:00 Large spike of traffic caused degraded service Type: Incident

Duration: 20 minutes

Affected Components: API

Sep 10, 15:00:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 10, 15:15:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 10, 15:20:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cmd8zg5ve00z9ac48g9krw7bm 2025-07-18T14:57:00.000+00:00 2025-07-18T15:50:00.000+00:00 Intermittent errors with Google sign-in and account linking Type: Incident

Duration: 53 minutes

Affected Components: 3rd Party Services

Jul 18, 15:50:00 GMT+0
Resolved - This incident has been resolved..

Jul 18, 14:57:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:status.dynamic.xyz,2005:Incident/cmbtq7ip80014w8vrma4hdyg1 2025-06-11T18:09:00.000+00:00 2025-06-11T18:09:00.000+00:00 Degraded performance due to downstream outages in 3rd party services Type: Incident

Duration: 1 day, 1 hour and 13 minutes

Affected Components: 3rd Party Services

Jun 11, 18:09:00 GMT+0
Identified - .

Jun 12, 19:22:04 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Maintenance/cm9a52cl20039b8o78nv7wyk6 2025-04-10T03:00:00.000+00:00 2025-04-10T03:00:00.000+00:00 3rd party scheduled maintenance on V1 & V2 embedded wallets Type: Maintenance

Duration: 10 minutes

Affected Components: API, SDK, 3rd Party Services

Apr 10, 03:00:00 GMT+0
Identified - Our upstream provider is conducting scheduled maintenance of up to 10 minutes, but most likely it will take around 2 minutes. V1 and V2 embedded wallets will be unavailable at this time..

Apr 10, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 10, 03:10:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.dynamic.xyz,2005:Incident/cm87ra2fd001p6yylv1ckkuu9 2025-03-13T19:10:00.000+00:00 2025-03-13T19:10:00.000+00:00 Partial Outage of Embedded wallets Type: Incident

Duration: 21 minutes

Affected Components: API, SDK

Mar 13, 19:10:00 GMT+0
Investigating - We are currently investigating this incident..

Mar 13, 19:31:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cm7z1frst004obq6prvn3tzkh 2025-03-07T16:33:00.000+00:00 2025-03-07T17:44:00.000+00:00 Webhook delivery outage Type: Incident

Duration: 1 hour and 11 minutes

Affected Components: API

Mar 7, 17:44:00 GMT+0
Resolved - This incident has been resolved..

Mar 7, 16:33:00 GMT+0
Investigating - We are currently investigating this incident..

Mar 7, 17:44:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/cm7een9ti001m42b9hvetz2ns 2025-02-21T06:43:32.989+00:00 2025-02-21T06:43:32.989+00:00 Partial Outage of Embedded wallets Type: Incident

Duration: 13 minutes

Affected Components: API, SDK

Feb 21, 06:43:32 GMT+0
Investigating - We are currently investigating this incident..

Feb 21, 06:56:33 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cm7ati3yd02b3ukq71dotd03t 2025-02-18T18:07:00.000+00:00 2025-02-18T19:31:57.545+00:00 Partial outage of embedded wallets Type: Incident

Duration: 1 hour and 25 minutes

Affected Components: API, SDK

Feb 18, 19:31:57 GMT+0
Resolved - This incident has been resolved..

Feb 18, 18:07:00 GMT+0
Investigating - We are currently investigating this incident..

Feb 18, 19:31:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/cm6wkjxrl005tbyfuosxiutlr 2025-02-08T19:10:00.000+00:00 2025-02-08T19:10:00.000+00:00 Coinbase SDK security vulnerability- please update to latest SDK version Type: Incident

Duration: 57 minutes

Affected Components: SDK

Feb 8, 19:10:00 GMT+0
Resolved - Coinbase has disclosed a security vulnerability in their Coinbase Wallet SDK affecting their versions >4.0 to <4.3.0. To address this, we've updated the Dynamic SDK to use the patched 4.3.0 version of Coinbase's Wallet SDK. I would appreciate if the team can update to Dynamic SDK v3.9.11+ or v4.5.2+ which moves to their 4.3.0 SDK and addresses the issue. You can read more details here: <https://github.com/coinbase/coinbase-wallet-sdk/security/advisories/GHSA-8rgj-285w-qcq4>.

]]> tag:status.dynamic.xyz,2005:Incident/cm4spje40003d10j7ne7sk612 2024-12-18T04:04:00.000+00:00 2024-12-18T04:04:00.000+00:00 Partial outage of embedded wallets Type: Incident

Duration: 2 days and 8 hours

Affected Components: API, SDK

Dec 18, 04:04:00 GMT+0
Resolved - We are investigating errors with embedded wallet related activities such as creation, signing, and transactions..

]]> tag:status.dynamic.xyz,2005:Incident/cm4k725yn0001hw2o81el5nnf 2024-12-11T17:58:40.956+00:00 2024-12-11T17:58:40.956+00:00 Service degraded Type: Incident

Duration: 24 minutes

Affected Components: Website, API, SDK, Dashboard

Dec 11, 17:58:40 GMT+0
Investigating - We are currently investigating this incident..

Dec 11, 18:16:56 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 11, 18:22:47 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cm4k95n0d0009n59swqf1ddfa 2024-11-19T14:20:00.000+00:00 2024-11-19T14:20:00.000+00:00 Partial outage of embedded wallets Type: Incident

Duration: 30 minutes

Affected Components: Website, API, SDK

Nov 19, 14:20:00 GMT+0
Investigating - We are currently investigating this incident..

Nov 19, 14:50:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cm1s4klc5003uabkegcomkgba 2024-10-02T17:01:00.000+00:00 2024-10-02T17:01:00.000+00:00 Issues with verify endpoint that can prevent users from logging in Type: Incident

Duration: 13 hours

Affected Components: Website, API, SDK, Dashboard

Oct 2, 17:01:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 2, 17:14:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.dynamic.xyz,2005:Incident/cm1qobv63000196pcblj10sed 2024-10-01T16:24:00.000+00:00 2024-10-01T16:24:00.000+00:00 Delays sending OTP for emails Type: Incident

Duration: 2 days and 12 hours

Affected Components: API, 3rd Party Services

Oct 1, 16:24:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 1, 17:00:00 GMT+0
Resolved - We experienced deliverability issues between SendGrid and the ISPs We implemented a fix and are currently monitoring the result. We are implementing additional improvements in the next couple of days.

]]> tag:status.dynamic.xyz,2005:Incident/cm1mbjqtm0001j3kim5ll0rxl 2024-09-28T14:25:00.000+00:00 2024-09-28T15:45:00.000+00:00 Delays in OTP emails Type: Incident

Duration: 1 hour and 20 minutes

Affected Components: API, SDK, 3rd Party Services

Sep 28, 15:45:00 GMT+0
Resolved - This incident has been resolved..

Sep 28, 14:25:00 GMT+0
Investigating - The incident is under investigation.

]]> tag:status.dynamic.xyz,2005:Incident/cm1i4q94d00019qr88q1mlkw4 2024-09-25T16:25:00.000+00:00 2024-09-25T19:00:00.000+00:00 OTP Codes for Email are not sending Type: Incident

Duration: 3 hours

Affected Components: Website, API, SDK, 3rd Party Services, Dashboard

Sep 25, 19:00:00 GMT+0
Resolved - This incident has been resolved..

Sep 25, 16:25:00 GMT+0
Identified - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/cm0e5aoeq0050grp4u2b2arfc 2024-08-28T17:43:52.489+00:00 2024-08-28T18:01:09.518+00:00 Experiencing slowdown on our APIs Type: Incident

Duration: 17 minutes

Affected Components: API, Dashboard

Aug 28, 18:01:09 GMT+0
Resolved - This incident has been resolved..

Aug 28, 17:43:52 GMT+0
Investigating - We are currently investigating this incident..

Aug 28, 17:48:49 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.dynamic.xyz,2005:Incident/clyytbv4c386711hyn3s48akwnw 2024-07-23T19:16:00.000+00:00 2024-07-23T19:31:00.000+00:00 Embedded wallets are experiencing API issues Type: Incident

Duration: 15 minutes

Affected Components: API

Jul 23, 19:31:00 GMT+0
Resolved - This incident has been resolved..

Jul 23, 19:16:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.dynamic.xyz,2005:Incident/cly8a0yjh236645i0oi8ifrdm36 2024-07-05T05:50:15.406+00:00 2024-07-05T05:50:15.406+00:00 OKX Browser extension version 3.2.0 causing page crashes Type: Incident

Duration: 3 hours and 24 minutes

Affected Components: SDK

Jul 5, 05:50:15 GMT+0
Investigating - We identified an issue with the OKX browser extension v3.2.0 which leads to page crashes. The issue relates to EIP6963 support, and the OKX team is releasing an updated version with a fix. You can disable the OKX extension or move to version 3.1.0 to resolve in the meantime..

Jul 5, 06:00:48 GMT+0
Monitoring - OKX are releasing a new version of the extension which resolves this issue. It should be available within 24 hours..

Jul 5, 09:14:23 GMT+0
Resolved - This incident has been resolved with OKX extension version 3.2.1.

]]> tag:status.dynamic.xyz,2005:Maintenance/clu1gq54w12675b5obc73urqn5 2024-03-27T01:00:00.000+00:00 2024-03-27T01:00:00.000+00:00 3rd party scheduled maintenance on embedded wallets Type: Maintenance

Duration: 15 minutes

Affected Components: Website, API, SDK, 3rd Party Services

Mar 27, 01:00:00 GMT+0
Identified - we expect a brief 1-minute downtime for embedded wallets on 03/26 at 9:00pm. At most, it could last 15 minutes. .

Mar 27, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 27, 01:15:00 GMT+0
Completed - Maintenance has completed successfully.

]]>